How do I apply for a JH Loyalty Pause?  

To apply for a JH Loyalty Pause, please contact the team at hello@juliettehogan.com. To qualify, you must be applying to pause for between 6 and 12 months and have a Level 2 or 3 Client Profile. 

How do I cancel my Client Profile with Juliette Hogan?  

If you would like to cancel your JH Client Profile you can do this by talking to one of our team in-store or emailing us at hello@juliettehogan.com.  

Can I opt out of communications from JH?

If you would like to receive fewer communications from Juliette Hogan, you can edit your communication preferences at any time through your Client Profile. Once logged in, preferences can be updated through the “Communication Preferences” tab.

Or, you can click on the “Communication Preferences” link at the bottom of any email you receive from us. Doing that will open your Preferences within your Client Profile, where you may select the types of emails you wish to receive from us.

If you wish to receive no communications at all (including essential communication such as e-receipts), you can let the team know by emailing us at hello@juliettehogan.com. If you choose not to receive any communications from us at all, you will not be notified of any JH Rewards or Benefits by email. You will still be able to ask in-store about benefits you may be entitled to.

JH LOYALTY FREQUENTLY ASKED QUESTIONS >

JH LOYALTY TERMS & CONDITIONS >

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At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at hello@juliettehogan.com. We are here to help.