WHAT ARE JH REWARDS?
Time-limited, dollar-off discounts that are given to clients because of purchasing behaviours, incentives and/or promotions.
HOW DO I GET JH REWARDS?
JH Rewards are earned for a variety of reasons and vary depending on the loyalty level of the individual. These include:
- Spend Recognition Reward - spend over $200 in a single transaction and receive a JH Reward to be used for your next shop.
- Anniversary Reward - a reward loaded onto your account one year after you enter a new Loyalty Level, if this level has been maintained.
- Share The Love - Refer someone to the JH Loyalty Program through your Client Profile and, after they make their first purchase, you will both receive a JH Reward.
HOW WILL I BE NOTIFIED ABOUT MY JH REWARDS?
You will be notified by email when you receive a JH Reward, and when any unused JH Rewards are about to expire, so keep an eye on your inbox. You can also keep tabs on your JH Rewards by logging onto your Client Profile via the Juliette Hogan website.
HOW DO I CHECK MY JH REWARDS?
Your JH Rewards can be viewed within your Client Profile on the home screen.
Alternatively, get in touch with a JH team member who can let you know more about JH Rewards.
HOW LONG WILL IT TAKE FOR MY JH REWARDS TO APPEAR?
JH Rewards are usually loaded immediately - but can take up to 48-hours to be visible in your Client Profile.
WHAT HAPPENS IF MY JH REWARDS ARE NOT VISIBLE WITHIN 48-HOURS?
If for any reason you were expecting a JH Reward, and this is not visible on your profile, please contact the JH Team at firstname.lastname@example.org.
CAN MY JH REWARDS BE USED WITH OTHER OFFERS?
JH Rewards cannot be used in conjunction with other JH Rewards, promotion codes or JH Benefits. The use of JH Rewards alongside other promotions or JH Benefits is at the sole discretion of Juliette Hogan Ltd - and may vary.
CAN I USE A GIFT VOUCHER WITH MY JH REWARD?
You can use a gift voucher to pay for your purchase and include your JH Reward within the transaction.
DO JH REWARDS EXPIRE?
All JH Rewards have an expiry date which will be communicated at the time the JH Reward is issued.
WHAT PRODUCTS DO NOT CONTRIBUTE TOWARDS MY RECOGNITION REWARD SPEND?
The following items do not contribute to your spend:
- Gift voucher purchases
- Charity product purchases
- Shipping costs
At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at email@example.com. We are here to help.