What are JH Rewards?
JH Rewards act as a dollar-off reward against nominated products purchased online or in-store at Juliette Hogan. JH Rewards have a fixed monetary value and expiry date.
How do I get JH Rewards?
JH Rewards are earned for a variety of reasons and vary depending on the loyalty level of the individual. Examples of JH Reward triggers are:
- New Level Entry
- Level Anniversary
- Successful Referral
We may also award JH Rewards at any time for reasons not advertised.
When I purchase something using a gift voucher does it count towards achieving JH Rewards?
Yes, the value of any purchase goes towards your JH Rewards and may qualify you for a JH Reward, regardless of payment method.
How do I check my JH Rewards balance?
Your JH Rewards balance can be viewed in your Client Profile. Your rewards balance is visible on the home screen.
Alternatively, get in touch with a JH team member who can let you know your JH Reward balance.
How long will it take for my JH Rewards to appear?
JH Rewards are usually loaded the morning after your qualifying purchase or action - but can take up to 48-hours to be visible in your Client Profile.
What happens if my JH Rewards are not visible within 48-hours?
If for any reason your JH Rewards are not visible on your profile, or you believe your JH Rewards are incorrect, please contact the JH Team. You can contact us at firstname.lastname@example.org.
How will I be notified about my JH Rewards?
You will be notified by email when you receive a new JH Reward, and when any unused JH Rewards are about to expire, so keep an eye on your inbox. You can also keep tabs on your JH Rewards by logging onto your Client Profile via the Juliette Hogan website.
Do JH Rewards expire?
All JH Rewards have an expiry date which will be communicated at the time the JH Reward is issued.
At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at email@example.com. We are here to help.