The standard delivery time frame for New Zealand Orders is: 1-3 working days from dispatch. We aim for all orders to be dispatched within 1 working day.
We dispatch online orders from all of our retail store locations and our workroom, depending on stock availability. Once your order has been dispatched you will receive a confirmation via email including tracking information.
- Delivery to rural addresses may result in longer delivery times.
- Please allow for 1-2 days extra for dispatch during busy periods, such as sale time, due to increased order volume.
- Orders of multiple items may be dispatched over two or more parcels, depending on the location of stock.
- Due to Covid-19 there is the potential for delays with shipping. We aim to provide you with the most accurate delivery time frames, however, once your parcel is with the courier, delivery delays are beyond our control.
If you do need assistance with delivery, please reach out to the team as soon as possible at firstname.lastname@example.org with your Order and Tracking Number.
At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at email@example.com. We are here to help.