If you discover that something isn’t quite right with your JH garment, please contact firstname.lastname@example.org or call +64 9 869 2363 as soon as you can.
Please include the following information in your email:
- Date and location of purchase
- Approx. number of times worn
- Approx. number of times cleaned, and how it has been cared for
- A detailed description of the flaw or photos
Our team will advise on the next steps from there. All items are sent to our workroom in Auckland for assessment by our Production team. Please allow 5 working days for us to get back to you with an update.
We will endeavour to offer the best solution to suit you.
At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at email@example.com. We are here to help.