Until your order is shipped, it may be possible to change or cancel an item if you make an error when ordering. 

HOW TO CHANGE OR CANCEL AN ITEM IN YOUR ORDER 

If you would like to make any changes or cancel your order, please get in touch with the team as soon as possible at hello@juliettehogan.com or call us on +64 9 377 3326. 

Please note we are unable to add a new item to an existing order. If you would like to purchase another product, please place a new order. 

If your order has already been shipped, the standard returns process will need to be followed to change or cancel an order. Again, please get in touch with the team as soon as possible at hello@juliettehogan.com or call us on +64 9 377 3326 to help facilitate this process.

Discover our returns policy here > 

Discover how to return an order here >

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At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at hello@juliettehogan.com. We are here to help.