Depending on your delivery country, additional tax and duty charges may apply. For international orders, Juliette Hogan Ltd has no control over these charges and we are unable to advise the exact amount.
New Zealand orders include 15% Goods and Services Tax (GST). No other tax or duty charges will be incurred during delivery.
Australian orders include 10% GST levied by the Australian government.
- This is included in the total price of your order and will be paid by Juliette Hogan Ltd on your behalf.
- Additional import duties or other costs may be invoiced to you directly from DHL or an invoice broker appointed to you.
- We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
- Please note duties are not applicable for Australian orders under $1000 AUD.
International orders do not include import duties or sales tax and additional charges may apply depending on your location (country).
- If applicable, additional import duties or other costs will be invoiced to you directly from our shipping partner (DHL) or an invoice broker appointed to you. It is your responsibility to pay these directly to release your order from customs
- We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
Duties, Taxes, Customs Charges + Other Costs
- Any and all applicable customs fees, taxes or duties are the customer's sole responsibility.
- The law requires Juliette Hogan Ltd to state the full value of your order on the package, and this will be used to determine the applicable fees.
- All shipments are cleared through customs based on the origin country, the value and quantity, not the purpose or intended use.
- To comply with New Zealand export regulations we are required to declare the exact value of all items ordered and mark them as dutiable ‘merchandise’.
- We are prohibited by law from marking the order as a ‘gift’ even if the order is placed with the intention of sending to a gift recipient.
- Should the taxes be withheld by the receiver, and the order is sent back to us, Juliette Hogan has the right to deduct the cost of this return from the refund of the order.
- If your credit/debit card is not denominated in NZ Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Regardless of your shopping destination, your purchase may be subject to international transaction fees. Juliette Hogan Ltd is not responsible for any such fee or charge.
DISCOVER INTERNATIONAL SHIPPING PRICES >
DISCOVER INTERNATIONAL PROCESSING + DELIVERY TIMEFRAMES >
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At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at hello@juliettehogan.com. We are here to help.