When returning a full-priced item, you can choose to receive a refund or JH store credit. Returns of sale (discounted) items are not eligible for a refund, but you can choose to receive a JH store credit.
Please note that refunds can take up to 2 working days to be processed once received, and can take a further 3-5 working days to show in your account. Please note the shipping cost will be excluded from the refund value.
If your refund has taken longer to be processed than outlined above, please reach out to the team regarding this.
If you have any further questions about Returns, Refunds, Exchanges or Credits, contact us on firstname.lastname@example.org.
At Juliette Hogan we care about our people and we want to help in every way possible. If you couldn’t find the information you were looking for, please reach out to the team at email@example.com. We are here to help.